Frequently Asked Questions
How Do I Order?
Ordering is quick and easy, just go to our shop page and select the items that you would like to order. Orders are available for pick up at the Sunday Mar Vista Farmers Market or at our kitchen location and for delivery. Please see the "How It Works" section for more information about ordering.
How Should I Store The Food?
The foods should always be frozen or refrigerated. Our foods that are packed in mason jars are not canned and should not be stored at room temperature.
How Long Will The Food Keep In The Freezer or Refrigerator?
Our frozen dishes can remain frozen for about 3 months. Once defrosted, our dishes should generally keep for about a week in the refrigerator.
Do You Use Filtered Water?
Yes, we do use filtered water for all our menu items.
Can I Re-freeze The Food Once It's Been Defrosted?
We do not recommend re-freezing items that have been defrosted as the texture and/or flavor will change.
What If I Do Not Order In Advance For Pick Up At A Farmers Market or At The Retail Window?
Placing an order through the website guarantees your order. We produce extra inventory for sale at farmers markets and is sold on a first come, first serve basis.
How Do I Pay For My Order?
We currently accept payments in cash and credit cards.
What Is The Glass Deposit?
In an effort to be more eco-friendly, we encourage the resume of the mason jars and bands. A glass deposit of $1.50 is charged for each jar used in filling your order. The deposit is credited back to you when the jar is returned to us. All the jars and bands are reusable.
Got More Questions? Just send us an email at info@smartsimplegourmet.com.